Customer Care

Welcome to the Customer Care service section for

For instant answers to frequent enquiries about the Clavon brand and your online shopping experience, please browse our Customer Care topics.

Please note that we are only able to provide assistance for issues related to the Online Store and are not able to answer questions concerning retail stores or any other service offered at a retail location.

Should you require such information, please visit the corporate area.

By phone
Call our toll-free number 1-844.390.4497. If you call from a mobile phone, standard airtime rates will apply.

By email
Fill in the form on this page.

We will respond to every email within 48 business hours, Monday to Friday, from 10 a.m. to 7 p.m. EST, excluding holidays.

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